Data ProtectionUpdated March 15, 2026v2.0

Privacy Policy

How MemecoinLab collects, uses and safeguards your data — written for humans, audited for GDPR and CCPA.

Effective: · First published:

  • We never sell your data
  • 256-bit TLS encryption end-to-end
  • Full GDPR + CCPA data rights
  • 48-hour response on data requests
GDPR Compliant· EU/UKCCPA Compliant· CaliforniaTLS 1.3 Encryption· In transitPCI-DSS· Via processors

At a glance

No data sale

We never sell, rent or trade your personal information to third parties — ever.

Encrypted by default

All data in transit is protected with 256-bit TLS. Card details are processed by PCI-compliant providers, never stored by us.

Full data rights

Access, rectify, erase, port, restrict and object — all GDPR + CCPA rights honored within 30 days.

You stay in control

Opt out of marketing with one click. Withdraw consent any time. Request deletion at privacy@memecoinlab.xyz.

Section 01

Introduction

MemecoinLab ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website memecoinlab.xyz or engage our Web3 design and development services. We operate in full compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws. Your trust is essential to our business, and we take data privacy seriously.

Who We Are

MemecoinLab is a specialized Web3 design agency providing memecoin website design, AI tools, smart contract development, branding, and marketing services for cryptocurrency projects worldwide.

Scope of This Policy

This policy applies to all visitors to our website, clients using our services, and individuals who communicate with us. It covers all personal data processing activities regardless of how the data was collected.

Section 02

Information We Collect

We collect information necessary to provide our services and improve your experience. Our data collection is minimal, transparent, and purpose-driven.

Personal Information You Provide

When you contact us or use our services, we may collect:

  • Name and email address for communication
  • Project requirements and specifications
  • Payment information (processed securely via third-party providers)
  • Communication records including emails and chat logs
  • Social media handles (Discord, Twitter, Telegram) if provided
  • Business information for invoicing and contracts

Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address and approximate geographic location
  • Browser type, version, and language preferences
  • Device information (type, operating system)
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Cookies and similar tracking technologies

Data from Third Parties

We may receive information about you from: Payment processors for transaction completion, Social media platforms when you connect via those services, and Referral partners who recommend our services.

Section 03

How We Use Your Information

We use collected information only for legitimate business purposes and to provide you with excellent service:

  • Delivering and improving our Web3 design services
  • Communicating about your project and providing support
  • Processing payments and sending invoices
  • Sending marketing communications (with your explicit consent)
  • Analyzing website usage to improve user experience
  • Protecting against fraud, abuse, and security threats
  • Complying with legal obligations and law enforcement requests
  • Maintaining accurate business records
Section 05

Data Sharing & Disclosure

We respect your privacy and do NOT sell your personal information. We may share data only under these specific circumstances:

Service Providers

We share data with trusted third-party service providers who assist us in: Payment processing (Stripe, cryptocurrency gateways), Website hosting and infrastructure, Email delivery services, and Customer support tools. These providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by: Valid legal requests from law enforcement, Court orders or subpoenas, Regulatory authorities, or To protect our rights, safety, or property.

Business Transfers

In case of merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. You will be notified of any such change.

With Your Consent

We may share data for any other purpose with your explicit prior consent.

Section 06

Sub-Processors

We engage trusted third-party sub-processors to deliver our services. Each sub-processor is bound by a written data-processing agreement (DPA) that requires equivalent protections to those described in this policy. The current named sub-processors are:

  • Vercel Inc. — Website hosting and edge infrastructure (US; servers in EU/US regions via Vercel Edge Network)
  • Turso / ChiselStrike Inc. or Neon Inc. — Database infrastructure (EU/US; SOC-2 compliant)
  • Pollinations.ai — AI image generation for design assist tools (EU; client data not used for model training)
  • Google LLC (Google Analytics 4) — Aggregate web analytics with IP anonymization enabled (US; Standard Contractual Clauses)
  • Crisp.chat or Tawk.to — Live chat and customer support tooling (EU/US; DPA signed)
  • Resend Inc. or equivalent — Transactional email delivery (US; DPA signed)
  • PCI-DSS Level 1 certified card processors — Payment processing (card details never stored by MemecoinLab)

Changes to sub-processors

We notify clients with active engagements before adding any new sub-processor that would access their personal data. The list above reflects the current state as of the policy version date. For the most current list, use our contact form at /contact with the subject "Sub-processor list" and we will respond within 5 business days.

Section 07

Data Security Measures

We implement industry-leading security measures to protect your personal data:

  • 256-bit SSL/TLS encryption for all data transmission
  • Secure cloud infrastructure with enterprise-grade security
  • Regular security audits and vulnerability assessments
  • Access controls limiting data access to authorized personnel only
  • Automated backup systems with geo-redundant storage
  • Incident response procedures for potential data breaches
  • Employee training on data protection best practices
  • Secure deletion protocols for data no longer needed
Section 08

Your Data Rights (GDPR & CCPA)

You have comprehensive rights regarding your personal data. We make it easy to exercise these rights:

Access Right

Request a complete copy of your personal data we hold. We will provide this within 30 days at no cost.

Rectification Right

Request correction of inaccurate or incomplete personal data. We will update records promptly.

Erasure Right ("Right to be Forgotten")

Request deletion of your personal data, subject to legal retention requirements and ongoing contract obligations.

Data Portability Right

Receive your data in a structured, machine-readable format for transfer to another service provider.

Objection Right

Object to processing based on legitimate interests or for direct marketing purposes.

Restriction Right

Request restriction of processing in certain circumstances, such as pending verification of accuracy.

Withdraw Consent

Withdraw previously given consent at any time for consent-based processing activities.

Non-Discrimination (CCPA)

Exercise your privacy rights without facing discrimination or denial of service.

Section 09

Do Not Sell or Share My Personal Information (CCPA / CPRA)

MemecoinLab does not sell or share personal information for monetary or other valuable consideration, and does not share personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). California residents (and any visitor who wishes to exercise the equivalent right) may submit a verifiable Do-Not-Sell / Do-Not-Share request at any time.

How to submit a request

Email privacy@memecoinlab.xyz with the subject "Do Not Sell / Share request", or use our contact form at memecoinlab.xyz/contact with the same subject line. Include enough information for us to verify the request relates to your account or visit (e.g., the email you used to contact us, the wallet address you paid with). We confirm receipt within 24 hours and complete the request within 15 business days.

Authorised agents

You may designate an authorised agent to make a request on your behalf. We will require written proof of the agent's authority and may verify the request directly with you.

Section 10

Automated Decision-Making and AI

MemecoinLab does not perform legally significant or similarly significant automated decision-making or profiling about you, as those concepts are defined under GDPR Article 22. No automated system at MemecoinLab approves or denies clients, sets pricing tiers, or determines refund outcomes; every such decision is reviewed by a human team member.

AI-assisted design and content

We use generative AI tools (large language models and image-generation models from third-party providers) to assist our team in producing design concepts, copy drafts, and code scaffolding. AI-generated output is always reviewed and edited by a human before delivery. Client briefs and project data are not used to train any third-party model; we configure providers to opt out of training where the option exists.

AI-assisted support

Live chat and email triage may be AI-assisted to route messages or draft responses. A human always reviews and sends every reply that contains contractual or data-protection content.

Right to object

If you would prefer that no AI-assisted tools be used in connection with your engagement, email privacy@memecoinlab.xyz before work begins and we will accommodate the request.

Section 11

Cookies and Tracking Technologies (Inventory)

We use a small, purpose-driven set of cookies and similar technologies. The inventory below is grouped by category. Strictly Necessary cookies are always active; all other categories require your explicit consent through our cookie banner before they are set. You can change your preferences at any time via the banner or your browser.

Strictly Necessary

Required for site security, session integrity, and core functionality. Cannot be disabled.

  • mcl_admin_csrf · MemecoinLab · Anti-CSRF token for the admin panel · Session · First-party
  • mcl_admin_session · MemecoinLab · Authenticated admin session (httpOnly) · 12 hours · First-party
  • theme · MemecoinLab · Remembers light/dark theme preference · 1 year · First-party
  • cookie_consent · MemecoinLab · Stores your cookie banner choices · 12 months · First-party

Functional

Improve usability and remember preferences. Set only with your consent.

  • tawk_VisitorId · Tawk.to · Identifies returning live-chat visitors so conversation history is preserved · 6 months · Third-party

Analytics

Help us understand aggregate site usage. IP anonymization is enabled where the provider supports it.

  • _ga · Google Analytics · Distinguishes unique visitors · 13 months · Third-party
  • _ga_<container> · Google Analytics 4 · Persists session state for GA4 · 13 months · Third-party

Marketing

Set only with your explicit consent. Used to measure ad performance and prevent overexposure.

  • __Secure-3PAPISID and related Google AdSense cookies · Google · Ad personalization and frequency capping for AdSense placements · Up to 24 months · Third-party

Managing Cookies

You can review or change your choices at any time via our cookie banner, or through your browser's privacy settings (block all, block third-party, or clear on exit). Disabling Strictly Necessary cookies will break site functionality. Up-to-date provider opt-out tools are linked in our cookie banner.

Section 12

Data Retention Policy

We retain personal data only as long as necessary for its intended purpose. The specific periods below apply unless a shorter period is required by applicable law or a longer period is required for legal defense:

  • Contact form submissions: retained for 2 years from the date of last interaction, then permanently deleted
  • Payment records: retained for 7 years from the date of payment per applicable tax and financial regulations, then permanently deleted
  • Marketing communications: retained until you opt out; deleted from all marketing lists within 30 days of opt-out
  • Website analytics: aggregated, anonymized data retained for 26 months; individual session-level data retained for 14 months, then deleted or anonymized
  • Account data (MemeNest and similar tools): retained while your account is active; deleted within 90 days of account closure or written deletion request
  • Project deliverables and correspondence: duration of project + 2 years for support purposes
  • CV/applications: 6 months if not selected, otherwise standard employee retention period
Section 13

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards including: Standard Contractual Clauses (SCCs) approved by relevant authorities, Adequacy decisions where applicable, and Binding Corporate Rules for intra-group transfers. We will inform you of specific transfer destinations upon request.

Section 14

EEA / UK Representative

MemecoinLab does not currently appoint a designated representative under GDPR Article 27 or UK GDPR. Our processing of EEA / UK personal data is occasional, does not involve large-scale processing of special-category data, and is unlikely to result in a risk to the rights and freedoms of natural persons — the criteria under which the Article 27(2)(a) exemption applies. EEA and UK data subjects can reach our Data Protection Officer directly at privacy@memecoinlab.xyz, and we respond to data-subject requests on the same terms as if a representative had been appointed. If our processing footprint changes such that the exemption no longer applies, we will appoint and publish a representative, and update this section accordingly.

Section 15

Right to Lodge a Complaint

If you believe our processing of your personal data infringes the GDPR, UK GDPR, CCPA, or any other applicable data-protection law, you have the right to lodge a complaint with your local supervisory authority. We encourage you to contact us first at privacy@memecoinlab.xyz so we have the opportunity to address your concern; this does not in any way limit your right to go directly to the authority.

  • EU residents: the data protection authority of your member state. The European Data Protection Board maintains the list at https://edpb.europa.eu/about-edpb/about-edpb/members_en
  • UK residents: the Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/
  • California residents: the California Privacy Protection Agency (CPPA) and the California Attorney General
  • Other jurisdictions: contact your local data-protection or consumer-protection authority
Section 16

Children's Privacy

Our services are designed for adults engaging in commercial Web3 development. We do not knowingly collect personal data from children. We apply the strictest of the applicable age thresholds in your jurisdiction.

United States (COPPA)

The Children's Online Privacy Protection Act (COPPA) restricts collection of personal information from children under 13. We do not direct our services to children under 13 and do not knowingly collect their personal data.

European Union and United Kingdom (GDPR)

GDPR Article 8 sets the age of consent for information-society services at 16 by default, with member states permitted to lower it to as low as 13. UK GDPR currently sets the threshold at 13. Where consent is the legal basis and the data subject is below the applicable threshold, parental authorisation is required.

If a child has provided data

If you are a parent or guardian and believe a minor has provided us with personal data, please contact privacy@memecoinlab.xyz immediately. We will verify the request and delete the data within 30 days unless we are required by law to retain it.

Section 18

Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via: Email to registered users, Prominent notice on our website, or Update to the "Last Updated" date above. Continued use of our services after changes constitutes acceptance of the updated policy.

Section 19

Contact Us

For privacy-related inquiries, to exercise your data rights, or to report a privacy concern:

  • Email: privacy@memecoinlab.xyz
  • Contact form: You may also submit privacy requests via our contact form at memecoinlab.xyz/contact — use the subject "Privacy Request" and we respond within 48 hours
  • Data Protection Officer: dpo@memecoinlab.xyz
  • Mailing Address: Available upon request for formal correspondence
  • Response Time: We aim to respond within 48 hours

Frequently Asked Questions

Quick answers to common questions

No. MemecoinLab never sells, rents or trades your personal information — full stop. We only share data with vetted service providers (hosting, payment processing, email delivery, analytics) under signed data-processing agreements, or when legally compelled to do so.
We collect only what is necessary: name and email for communication, project requirements, payment details (processed by PCI-DSS compliant providers — not stored by us), optional social handles (Discord/Telegram/X) and basic technical data (IP, browser, pages visited).
Email privacy@memecoinlab.xyz with the subject "Erasure request". We process it within 30 days, subject only to legal retention requirements (for example, financial records that tax law requires us to keep for 7 years). You receive a written confirmation when erasure is complete.
Yes. All card payments are processed by PCI-DSS Level 1 compliant providers — we never store full card details on our servers. Crypto payments are recorded on-chain and we only retain the transaction hash and the wallet address used to pay, to enable refunds under our policy.
Yes — click the unsubscribe link in any marketing email, or email privacy@memecoinlab.xyz. We remove you from all marketing lists within 48 hours. Transactional emails (invoices, project updates) are exempt because they are required to perform our contract with you.
Yes. We comply with the EU/UK GDPR and California CCPA/CPRA. You can exercise every right — access, rectification, erasure ("right to be forgotten"), portability, restriction, objection and non-discrimination — by emailing privacy@memecoinlab.xyz.
Primary storage is in EU (Frankfurt) and US (Virginia) data centres operated by SOC-2 / ISO 27001-certified providers. Cross-border transfers are governed by Standard Contractual Clauses (SCCs) where required by GDPR.
Project data: duration of project + 2 years. Payment records: 7 years (legal requirement). Marketing data: until you withdraw consent. Analytics: 26 months. Communications: duration of relationship + 1 year. After these periods, data is permanently deleted or anonymized.
We use essential cookies (for site functionality and security) by default, and optional analytics cookies only after you accept our cookie banner. We do not use third-party advertising or retargeting pixels on the marketing site.
Our DPO can be reached at privacy@memecoinlab.xyz. They are responsible for handling all data subject requests, breach notifications, and inquiries from supervisory authorities. You also have the right to lodge a complaint with your local data protection authority.
Email privacy@memecoinlab.xyz with the subject "Sub-processor list" and we send the current named list within 5 business days. We notify clients with active engagements before adding any new sub-processor that would access their personal data.
No. We do not perform legally significant or similarly significant automated decision-making or profiling under GDPR Article 22. AI is used only to assist our team with design and content drafts, all reviewed by humans, and never trained on client data. You can opt out of AI-assisted tooling for your engagement by emailing privacy@memecoinlab.xyz before work begins.
Contact privacy@memecoinlab.xyz first so we can address it directly. You also have the right to complain to your local supervisory authority — the EDPB lists every EU member state DPA at edpb.europa.eu, the UK ICO at ico.org.uk, and California residents can reach the CPPA. We never retaliate against anyone exercising this right.

Related legal documents

All MemecoinLab policies are versioned, dated, and written for humans first.

Terms of Service

Pay-after-approval client agreement, IP transfer, revisions, dispute resolution.

Refund Policy

Zero-risk refund guarantee, crypto + fiat, 5–7 day processing.

About MemecoinLab

Who we are, our process and why Web3 founders trust us.

Document history

Versioned, dated changes for transparency.

  1. v2.0
    • Added a named Sub-Processors section listing categories with a request channel for the up-to-date named list.
    • Added a dedicated Do Not Sell or Share section reaffirming CCPA / CPRA compliance and how to submit a verifiable request.
    • Added Automated Decision-Making and AI section disclosing AI-assisted design/content tools and confirming no Article-22 automated decisions.
    • Added an EEA / UK Representative section explaining reliance on the GDPR Article 27(2)(a) exemption and direct DPO contact.
    • Added a Right to Lodge a Complaint section linking the EDPB list, UK ICO, and California CPPA.
    • Replaced the cookie summary with a structured cookie inventory grouped by category (Strictly Necessary / Functional / Analytics / Marketing) with name, purpose, duration and party for each cookie.
    • Clarified Children's Privacy with separate sub-blocks for COPPA (US, under 13) and GDPR / UK GDPR (under 16 default, member-state range 13–16).
  2. v1.0
    • Initial publication of MemecoinLab Privacy Policy.

Ready to Launch Your Project?

Start your memecoin journey today. No deposit required — pay only when you love the work.